Receiving client inquiries for paper goods and matching them with supplier (mill) availability and closing sale
- Conversely, receiving mill allocation availability, locating an appropriate client and
closing sale
- Developing pipeline of clients by contacting prospects and proposing our products
- Following up on sales transactions with market coordinators and taking
appropriate and early action in the event of any problem, potential delay, missing
documents etc. proactively and quickly
- Handle client complaints and grievances in atimely and proactive manner
- Maintain regular contact with clients and prospects
- Participate in sales meetings and come up with creative, effective ideas for
business growth, client satisfaction, supplier and product development etc.
- Respect sales targets and take early remedial action when under-performing
- Participate in annual sales and expense target setting (budget) in line with
company overall targets and objectives
- Monitor all costs, including cost of goods sold (variable costs), and ensure most
efficient and economical means of doing business
Key performance indicators
- Actual sales vs. target
- Profitability within acceptable margins
- Client satisfaction and sustainable business relations