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Desktop Support Engineer
Riyadh City, Riyadh Province · Information Technology
As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis
Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels.
Perform Service Requests based on Standard Operating Procedures.
Work on scheduled tasks as part of Change Management.
Should be able to handle issues independently and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager
Minimum work experience: 1 - 3 YEARS
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